bj200 Privacy Policy

1 General Introduction

bj200 is a trusted online gaming platform in Bangladesh. This privacy policy explains in detail how we collect, use, store, and protect the personal information you provide when visiting our website bj200.cam and using our services.

This privacy policy is an integral part of our Terms and Conditions. By using our services, you are considered to have agreed to all the terms of this policy. Our platform is for people aged 21 and above only.

2 Scope of the Policy

This privacy policy applies to all bj200 services, including:

• Our website bj200.cam and all its subpages
• Account registration and login process
• Financial transactions — deposits and withdrawals via bKash, Nagad, Rocket, and Upay
• Live casino, sportsbook, and slots games
• Customer service and live chat support
• Promotional offers and bonus programs

3 Information Provided Directly

When you create an account on bj200, log in, or use our services, you voluntarily provide the following information:

• Full name and date of birth (for age verification)
• Email address and mobile number
• Payment method details (bKash, Nagad, Rocket, or Upay number)
• National ID card or passport number (for KYC verification)
• Address and other contact information
• Content of communications submitted via live chat or email

4 Automatically Collected Information

When you use our platform, our system automatically collects certain technical information:

• IP address and device type
• Browser information and operating system
• Session date, time, and duration
• Pages visited and activity logs
• Information collected from cookies and similar tracking technologies
• Gaming activity history and transaction records

5 Cookie Policy

bj200 uses cookies and similar technologies that improve your browsing experience. Cookies are small text files stored on your device. We use the following types of cookies:

• Essential cookies: necessary for the basic functionality of the platform
• Functional cookies: to remember your preferences and settings
• Analytical cookies: to analyze user behavior (anonymous data)
• Security cookies: to detect and prevent fraudulent activity

You can control cookies by changing your browser settings, however disabling certain cookies may limit the functionality of the platform.

6 Purpose of Using Information

bj200 uses your personal information only for the following legitimate purposes:

• Creating and managing your account and verifying your identity
• Processing financial transactions — completing deposits and withdrawals securely
• Age verification (21+) and completing KYC
• Preventing fraud, money laundering, and other illegal activities
• Resolving technical issues on the platform
• Managing bonuses and promotional offers
• Ensuring responsible gaming and imposing limits
• Providing customer service (24/7 live chat and email)
• Sending relevant updates and notifications
• Fulfilling legal obligations

7 What We Do Not Do

bj200 is committed to protecting your information. We never:

• Sell your personal information to third parties
• Share your information with unauthorized third parties
• Use your financial information beyond what is needed to provide services
• Use your information for marketing purposes without your consent

8 Authorized Third Parties

In certain limited cases, bj200 may share your information with trusted service providers. These cases are:

• Payment processing organizations (bKash, Nagad, Rocket, Upay) — to complete transactions
• Identity verification services — for KYC and age verification
• Technology infrastructure service providers — for secure hosting and data storage
• Fraud detection services — for platform security

All these service providers are contractually bound to comply with our privacy standards and may use your information only for specified purposes.

9 Disclosure of Information for Legal Requirements

In the following situations, bj200 may be legally required to disclose relevant information to the appropriate authorities:

• To comply with court orders or legal obligations
• To assist in the investigation of criminal activities
• To comply with anti-money laundering (AML) regulations
• To protect the rights of the platform or its users

10 Technical Security Measures

bj200 uses industry-standard security measures to keep your personal and financial information secure:

• SSL (Secure Socket Layer) encryption — for all data transfers
• Two-Factor Authentication option
• Regular security audits and vulnerability testing
• Encrypted database storage
• Access control — only authorized staff can view sensitive information
• Automated monitoring system for detecting fraudulent activity

11 Data Retention Period

We retain your information only for as long as necessary:

• Active account information: for the duration the account remains active
• Financial transaction records: for the period required by legal obligations
• Inactive account information: for the period required by law after the last activity
• KYC documents: in accordance with regulatory requirements

Once the retention period ends, information is securely deleted or anonymized.

12 Your Rights Over Personal Information

As a registered user on bj200, you have the following rights:

• Right of access: the right to know what information we hold about you
• Right to rectification: the right to request correction of incorrect or incomplete information
• Right to erasure: the right to request deletion of your information in certain circumstances
• Right to restriction of processing: the right to limit the processing of your information in certain cases
• Right to data portability: the right to receive your information in a structured format
• Right to object: the right to object to the use of your information for specific purposes

To exercise these rights, email [email protected] or contact our 24/7 live chat support directly.

13 Control Over Marketing Communications

You can opt out of our promotional emails or notifications at any time:

• Go to your account settings and change your notification preferences
• Click the "Unsubscribe" link at the bottom of any email
• Email [email protected] to request an opt-out

14 Age Verification for 21+

bj200 is a gaming platform for people aged 21 and above only. We take strict measures to protect minors:

• Date of birth is verified at the time of registration
• In suspicious cases, age is verified using KYC documents
• Accounts identified as belonging to minors are immediately closed
• Tools are provided to parents and guardians to monitor their children's gaming activity

To learn more about responsible gaming, visit our Responsible Gaming page.

15 Process for Changes to the Privacy Policy

bj200 may update this privacy policy from time to time. In the case of important changes to the policy:

• The update date will be noted at the top of the page
• A notification will be sent to the registered email address for important changes
• A notification will be displayed on the platform

If you continue using our platform after changes have been made, you will be considered to have given your consent to the updated policy. Therefore, it is recommended that you visit this page regularly.

16 Dispute Resolution

If you have any privacy-related disputes or complaints, please contact us directly first. We take every complaint seriously and commit to resolving it promptly.

Contact our privacy team by email at [email protected] or directly through our 24/7 live chat support.